Refund Policy

All payments made to BARONX LTD are final unless stated otherwise in a signed order form or agreement. By subscribing to or purchasing access to the Services, you acknowledge that fees are non-refundable except as described below.

Refunds may be granted in exceptional cases at our discretion — for example, a confirmed billing error, a duplicate charge, or a service outage covered under an active service level agreement. To request one, contact us at support@baronx.co.uk with your account details and the reason for the request.

Approved refunds are processed back to the original payment method within a reasonable timeframe, typically within 10 business days, though your bank or card provider may take longer to reflect the credit.

You may cancel your subscription at any time. Cancellation stops future billing but does not automatically entitle you to a refund for the current billing period unless required by law or covered under the exceptions above.

Questions about a charge or this policy can be sent to support@baronx.co.uk or through our Contact page.